top of page


Please click on the corresponding service below for more information:

I have a doctor at the clinic

I do not have a doctor at the clinic

I need a medication renewal

I need a form completed by my doctor

annulation RV

Our cancellation policy

Out of respect for other patients who want to make an appointment at the clinic, we request that you cancel your appointment at least 24 hours in advance. For emergency appointments, or walk-in appointments, these must be cancelled no later than 4 hours in advance. If the deadline is not respected, a $20 fee will apply during your next visit to the clinic.

How to cancel your appointment :

  • Directly on the patient portal

  • By calling our secretary directly

  • By leaving a message on our voicemail​


Canceling an appointment in advance will not only save you costs, but will also allow another patient to make an appointment. Thank you for your usual cooperation.

How appointments are made

The downloadable PDF explains our process:

Rendez-Vous Anchor



bottom of page